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CONDITIONS SHIPPING
1 PACKAGING AND PRESENTATION
We ship the purchase of packaged products requested by our customers cartons specifically designed to ensure its integrity during shipping. The cardboard is light, resistant and environmentally friendly material that can be reused or recycled after use.
In Tastu believe that reusing materials is in addition to a savings strategy that allows us to adjust prices to the maximum benefit of our clients-a sustainability strategy with which we achieve a significant reduction in waste generated, energy consumption and the savings of new raw materials. It is for this reason that sometimes we can reuse certain packaging materials (such as cardboard boxes specially designed for the safe transport of bottles of wine they serve our suppliers), to give them a second life as suitable packaging to secure delivery of our own products.
For orders that include products from our butcher, shipments are made in special insulated boxes cooled by cold storage. The characteristics of our special packages with are:
- We use cardboard boxes isothermal expanded polystyrene for optimal insulation and protective properties of this material.
- We use cold packs no toxics, reusable and food safe. No use or icing or other conventional gels rigid blocks.
- Our cold packs nor spilled water, always remain dry, are more hygienicand clean.
- Our batteries remain cold witheffectiveness optimal range is of between 0º and +10º.
- Our batteries offer greater safety, quality and compliance with the preservation chaincold food.
You can expand the information on the characteristics and shipping method of our flesh, here.
2. SHIPPING
Generally repercutimos no shipping price our productsadjusting tariffs to constantly negotiate with companiesoftransport in the most advantageous conditions.
From 115,00 € of purchase we offer free shipping, if the destination is in peninsular territory of Spain.
For other destinations offer a discount equivalent. Are excluded of this promotion B2B shipments, which will be established in each case depending on the circumstances of the order, they should be processed necessarily personally, by writing to the email info@tastu.es or through our Customer center.
The costs for all shipments are € 5.99 for shipments to Spain, except Balearic Islands, Canary Islands, Ceuta and Melilla.
The shipping fees for other territories of Spain, and Europe, will be calculated based on the weight of the order and place a Secureor. Orders destined for Canary Islands, Ceuta and Melilla must necessarily be handled personally by writing to the email info@tastu.es or through our Customer center.
3 DELIVERY
In the Iberian Peninsula and Balearic Islands, Orders typically take between 2 to 3 business days to be delivered. Shipments to other European countries usually take 2 and 6 days (Depending on the selected service and destination country), while shipments to Canary they will be delivered between 8 to 12 working days after placing the order.
The delivery period shall run from 9 am on the next business day after the order confirmation, or at the time the income is received Tastu if orders paid by bank transfer.
You can enlarge more information and answer other questions at our FAQs or by going directly to our depatamento of Customer.