GENERAL TERMS AND CONDITIONS
1 ACCEPTANCE AND AVAILABILITY
These conditions regulate the legal relationship arising from the purchase process made by Users through the Web page tastu FOOD, SL Users expressly agree to fully and unreservedly to these stipulations, as published by tastu FOOD, SL at the moment the user contracts the product in which you are interested. Therefore, the User agrees to read carefully the conditions of employment, when applicable to the procurement of a product, given that they have been modified since the last time you agreed.
By accepting these Terms and Conditions for the User declares:
- That is a person with capacity to contract.
- That you have read, understood and agree to these General Terms and Conditions.
The user will always have access in any case, prior to beginning the procedure of purchase, to the conditions of employment, can be stored and / or reproduced on a durable medium.
2 NATURE OF CONTRACT
Through this contract tastu FOOD, SL, Established for this purpose in C / Mathematical Pedrayes, 7-33005 OVIEDO (Asturias-Spain) and CIF B-74338955, seende Customer (any person or entity with which tastu FOOD, SL signs any contract of sale of their website) and this purchase tastu FOOD, SL the product specified on the invoice / packing slip / order. A "contract" operation compraventthat is implemented by this document. The term "product" subject merchandise purchase.
The prices of our products are in euros and include Value Added Tax (VAT) for by product.
Tastu FOOD, SL reserves the right to change prices at any time, but the products are invoiced on the basis of the rates applicable at the time the order is registered.
We assume no responsibility for any typographical or arithmetic errors that may be included in the page.
Shipping costs vary depending on the weight of the order and the place to be served, unless otherwise indicated.
From 85,00 € of purchase we offer free shipping, if the destination is in peninsular territory of Spain.
For other destinations offer a discount equivalent. Are excluded of this promotion B2B shipments, which will be established in each case depending on the circumstances of the request,must necessarily be handled personally by writing to the email email@example.com or through our Customer center.
Expenditures fororders up to 5kg. weight are 7.50 €,for shipments to Spain, except Balearic Islands, Canary Islands, Ceuta and Melilla.
The shipping fees for other territories, will be calculated according tol order weight and place of shipment, which will be processed only after express acceptance customer. Orders to destinations in Canary Islands, Ceuta and Melilla must necessarily be handled personally by escribed for email firstname.lastname@example.org or through our Customer center.
Our offers and prices are valid while displayed at the website, and always according to available stocks.
We reserve the right to assign up products for customer references ifabout to be discontinued or hard to find in the market. In those cases, assignments will be made in strict order of receipt of order and provided upon confirmation of the new circumstances of the order by the customer via e-mail.
Normally we offer only products we have in stock. For products that are not in our warehouses, our offers are valid provided that there is availability from our suppliers. Within this framework, information on availability of products at the time each order is processed will be provided.
In the event that the product is not available after processing an order, the buyer will be informed by email of the delivery of only part of your order, it may accept or cancel the order. In any case, the customer will receive a refund of part or full amount within a period of 72h.
The product shall be payment card onlineVISA, MASTERCARD PAYPAL or by platform. Payments can also admit COD, but with a 5% surcharge on the total amount.
Tastu FOOD, SL will present the invoice to the customer with the order. The charge to the credit card is made at the time of purchase.
All purchase transactions take place within a framework of strict confidentiality and encryption using the SSL protocol. So tastu FOOD, SL guarantees the confidentiality of the data provided by the client using encryption, communication avoiding strangers third parties to the legal relationship, as established in the Law 15/99 of Protection of Personal Data. Randomly, to strengthen security and to verify the reliability of the data provided during the execution of an order, the company may ask the customer additional information (such as copy of ID or proof of residence less than three months old) that to verify that the purchase has been made by the cardholder. The document must be sent within five working days, reserving tastu FOOD, SL rightto make the repayment of such order does not receive the requested documents or if they are not valid.
Similarly, tastu FOOD, SL reserves the right to cancel or refuse any order from a customer with which it has a dispute regarding payment of a previous order.
The moment you press the button "OK" in the confirmation of order, the bank verifies the validity of the number of credit card and check it is not blocked.
Tastu FOOD, SL does not have in any case access to your banking data or stored in their servers. For this reason, you must provide them again every time you make a new transaction on our website. This gets a double protection against abuse and fraud.
Delivery times depend on shipping times are given under thein "terms of delivery".
Delivery times vary an order for every sale and are reported in terms of delivery.
Products are shipped to the address specified by the customer during the ordering. In order to optimize the delivery, we invite the buyer to indicate a direction in which the order can be working from Monday to Friday from 8.30 to 19.00 delivered.
If the carrier tried to deliver the package and there was no one to receive it, it will leave a note stating the delivery attempt. Please contact the transit agency as soon as possible via the phone number you find in the note, in order to agree a new delivery.
If in this second installment was no one to receive it, it will leave a note on record again by the second delivery attempt. Thereafter, your order will remain in the office of the transit agency for 15 days. Havingpassed these days, your order will be returned to our warehouse.
The moment you receive your package, you must:
- Check the conformity of the goods received at the time of delivery.
- Report any anomalies in the delivery order, stating its reserves and including his signature.
- Transport providers do not allow the return of the goods if the customer opens it in your presence, but you can check out the box from the outside and if it detects that the box is damp or wet, do not accept the order. Our partner will notify us the incidence and automatically send a new shipment at no cost to you.
Tastu FOOD, SL assumes no responsibility for the consequences of any delays in shipping.
8 CANCELLATIONAND RETURNS
Orders can be canceled at no cost to the shipping time is effective. If we receive notice of cancellation once the package is already sent, it will be considered a return. Returns may be made up to 7 calendar days from receipt of the product according to the specifications that follow.
No person may exercise the right of return if there are indications that the products have been opened, handled or exposed to inappropriate conditions. It is mandatory to return the properly protected in their original packaging, in perfect condition for resale products.
Can not accept any package lacks some of the elements of sender identification (name, address, order number). The return of the products to give rise to reimbursement of all sums paid by the User.
Shipping costs are borne by the customer as well as the back.
Excluded from this case those returns resulting from our error or defective product. In this case, tastu FOOD, SL undertakes to replace the defective product with the same or the amount will be refunded. Also take care of the expenses of returning and shipping back.
To enforce a return please contact us at (+34) 9126.96.36.199 or email email@example.com
We will not accept any exchange or refund if we have not previously received any notification.
9 SECURITY AND CONFIDENTIALITY
Tastu FOOD, SL complies with Organic Law 15/1999 of 13 December on the Protection of DataPersonal and regulations Services Information Society and Electronic Commerce, which has taken the administrative and technical resources to ensure the security of personal data we collect procedures.
By the time a customer places an order, your personal, household data and those relating to payment, they are added to our database, and is only used to process your order and send information about offers and services companies group that may be of interest to our customers. Tastu FOOD, SL ensures confidentiality of the data provided by our customers, and that the personal data requested are always strictly necessary.
Tastu FOOD, SL undertakes not to use them other than that agreed not to sell or assign to third parties outside the group companies under any circumstances. In any case customers tastu FOOD, SL may at any time exercise their rights of access, rectification, cancellation and opposition by writing to the e-mail firstname.lastname@example.org
In this respect, the User is informed and consents to the inclusion of their data in the automated files owned by tastu FOOD, SL, established for this purpose in C / Mathematical Pedrayes, 7-33005 OVIEDO (Asturias-Spain) and CIF B-74338955 duly registered with the Spanish Data Protection Agency, and the automated processing of data, a consequence of the query, request or contracting of any service or any transaction or operation carried out in order to access the information and services provided by tastu FOOD, SL through the website, and if necessary for the maintenance of the contractual relationship and to send promotional offers or advertising and communications group companies.
You represent that all information provided by him is true and correct and agree to notify tastu FOOD, SL changes that occur in them. The User has the right to refuse the processing of any personal data that are not essential to the contract and its use for any purpose other than the maintenance of the contractual relationship.
Also, in compliance with Law 34/2002 of Services of the Information Society and Electronic Commerce, tastu FOOD, SL may submit offers or marketing information via post or electronically to your email address or by post other means of electronic communication, to users who have given their express consent.
Tastu FOOD, SL informs the User that may withdraw suchcommunications by following the instructions at the end of all our e-mails or by writing to the email email@example.com or through our Customer center.
10 RIGHTS AND OBLIGATIONS OF THE PARTIES
a) Obligations tastu FOOD, SL
Tastu FOOD, SL undertakes to comply with the following contractual obligations:
- Provide maximum guarantees to the user, the service requested by it in accordance with the conditions of employment, without lacking in good faith.
- Expressly inform the Userthe existence of these conditions in advance at the beginning of the recruitment process.
- Inform the user in advance of recruitment and concrete, clear, precise and unequivocal, specific characteristics of the services requested, such as the price of them and the taxes that are applicable.
- Make available to the User the text of the general conditions.
b) User Obligations:
Meanwhile, the User agrees to:
- Conduct full compliance with the provisions of these terms of services provided by tastu FOOD, SL,complete registration forms prior to the start of the procurement process with true and accurate information.
- Facilitate correctly banking data requested by tastu FOOD, SL, pay the price of the products purchased, without filing a claim a derogation from this obligation.
c) Rights of Users:
- All information provided to customers will be binding for the bidder under the terms established by law.
- Every user is entitled to have the goods purchased to the category and hired legal requirements or that quality is directly proportional to the category of the establishment.
11 PERIOD OF VALIDITY OF TERMS
The period of validity of these conditions, will be the time published on the website and applyna services purchased at the time that these conditions were available.
In any case, tastu FOOD, SL reserves the right to modify unilaterally, without this affecting the services contracted by users in advance to the amendment, except in cases where the user has changed or modified the contracted service, in which case be applicable conditions prevailing at the time of change and / or modification.
12 SEVERABILITY OF CLAUSES
If any clause in these conditions is declared fully or partially invalid or unenforceable, such invalidity will affect only that provision or part thereof that is invalid or ineffective, subsisting in all other conditions.
13 BROWSING, ACCESS AND SECURITY
This web site is designed to support the most commonly used browsers (explorer, chrome, firefox, safari, opera).
Tastu FOOD, SL is not responsible for damages of any kind that may be caused to users by using other browsers or different versions of browsers for which designed the website. Access to this web site is done in a non-secure environment, so that the information is transmitted in encrypted form.
Tastu FOOD, SL is not responsible or warrant that access to this website will be uninterrupted or error free. No responsibility or guarantee that the content or software that can be accessed through this web site, it is free from error or cause damage. In no event tastu FOOD, SL be liable for losses or damages of any kind arising from access to and use of the website, including but not limited to damage to computer systems or damage caused by the introduction virus. Tastu FOOD, SL is not responsible for any damage that maycaused to users by improper use of this web site.
14 MARKS AND CONTENT
The trademarks, logos and anagrams shown in this site are property of tastu FOOD, SL or third parties. Unless express written permission of tastu FOOD, SL, using the same profit or for purposes other than their intended purpose in accordance with current legislation on intellectual property is expressly prohibited well understood in the context of the dynamics of communication between ordinary individuals by digital or electronic media (social networks, mobile applications, etc.), its use is permitted itself.
15 LEGAL ACTIONS
Tastu FOOD, SL reserves the right to take legal actions against users who violate or infringe the intellectual and industrial property.
16 GOVERNING LAW AND JURISDICTION
The General Terms and Conditions set forth herein are subject to Spanish law. Any dispute concerning the interpretation, performance or validity of these general conditions of sale, the parties submit to the Courts of Oviedo (Asturias-Spain) with express waiver of any other jurisdiction that may apply, assuming the party breach of contract judicial and extrajudicial costs arising from the claim.
www.tastu.es is administered by the corporation:
Tastu Food, SL, with registered office at C / Pío XII, 17, 3rd D - 33013 OVIEDO (Asturias-Spain), with an address for notifications in C / Mathematical Pedrayes, 7-33005 OVIEDO (Asturias-Spain) and CIF B-74338955, registered in the Commercial Register of Asturias, Volume 4012, Folio 137,Section 8, Page AS44816, entry 1.